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Steadings Covid19 Assurance

Book without worry 

Touring & holiday lodges only – for weekly lodge and touring bookings of 5 nights+ we will take a 25% deposit with the balance being payable seven days before arrival. If as a result of Covid 19 either your home address or the park are subject to tier lockdown restrictions or you or a member of your booked party are self isolating you have a choice of refund or transfer your booking to an alternate date in this season. (documentary evidence will be required)

Your health, safety and comfort and that of our staff remain our top priority.

Book without worry (touring & holiday lodges only) – for weekly lodge and touring bookings of 5 nights+ we will take a 25% deposit with the balance being payable seven days before arrival. If as a result of Covid 19 either your home address or the park are subject to tier lockdown restrictions or you or a member of your booked party are self isolating you have a choice of refund or transfer your booking to an alternate date in this season. (documentary evidence will be required)

Insurance
We recommend additional cancellation insurance to cover in the event of cancellations other than Coronavirus restrictions.


Please do not travel to Steadings Park if you, or any other member of your party, have any COVID-19 symptoms.

The park’s showers and WC’s will be open for guests who want to use them, however we would strongly encourage you to use your own facilities during this unprecedented time. Sinks are for hand washing only i.e. no teeth brushing or shaving please as these increase the covid spread risk.

As a condition of re-opening, the park is required to adopt all the applicable recommendations made by the Government’s taskforce for recreation, leisure, and tourism. These include:

•Contactless Check-in
•Social distancing measures being observed throughout the park at all times.
•Only persons booked-in from within your own household are permitted in your accommodation.
•Additional cleaning regimes. These are likely to restrict use of some facilities during specific periods.
•Visitors are not permitted to enter the park.


Arrivals procedures ~ touring

•Arrive at entrance as usual – STAY IN YOUR VEHICLE PLEASE
•Pull up to the barrier and providing you have given us the correct registration details for your vehicle the barrier should open automatically.
•Drive through the barrier and on the right you will see a whiteboard with your reg number and poitch details. There is a site map for reference


Arrivals procedures – cottages/ lodges

•Cottages/ lodges arrivals times will change to 1600hrs. This will enable more time for thorough cleaning and disinfection procedures between guests. If you do arrive before this time, we will ask you to wait in your vehicle in the car park, until your accommodation is ready.



Changes to cottage and lodge accommodation

•Bedding ~ to minimise handling risk to our staff at the end of yoiur stay please strip the bed linne and place on the floor in the main bedroom – Thankyou.
•Some non-essential items will be removed (ornaments, books, etc) . All essentials will remain.


Other changes

All guests are requested to leave windows open (weather permitting). On departure please confirm whether any of your party are experiencing symptoms of the virus.


What we are doing to reduce the spread of infection

•Enhanced and more frequent cleaning regime

•Sanitiser stations all around the park

•Measures to reduce as much person to person contact as possible

•Removal of non-essential items to reduce spread

•Cottage and Lodge accommodation disinfected between guests

•Additional signage to remind guests to respect social distancing at all times



What guests can do

•Enjoy their caravan/motorhome/ accommodation and the area of their pitch and around the park

•Walk freely on the park, at all times observing social distance from other park users and staff

•Bring soap, hand gel, gloves, toilet roll, disinfectant, hand sanitiser, tea towels

•Talk to any of our park team but always observe social distance

•Please, at all times, show consideration and respect for our local community and observe social distancing at all times especially on local footpaths.



Please do not

•Meet or gather with friends in a social group, in line with current government guidelines

•Invite or entertain visitors from outside the park

•Allow people from outside your household into your accommodation in line with current government guidelines



On departure, please (cottages/ lodges):

•Leave windows open on the latch (unless it is very windy / rainy)

•Place sheets, pillowcases and duvet covers in the master bedroom provided

•Leave your key on the dining table

•Inform us if you are experiencing symptoms when you return home so that we can take any necessary steps



Your responsibilities

•Please do not visit us if you or any member of your household have ANY Covid19 symptoms

•Please respect social distance in all contacts inside and outside the park

•Please show consideration to our local community. Local relationships are important to us and some are understandably apprehensive about the potential impacts of returning visitors

•Your accommodation should only be used by members from the same household

•No social gatherings of more than the current recommended number

•No visitors will be allowed access to the park at any time, until further notice in line with current government guidelines to all parks

•Our team are our most precious asset, without them the park will need to close, so please do refrain from prolonged interactions, so that everyone can feel safe and remain healthy

•If you feel unwell at any time, with symptoms of Covid19, you must leave the park immediately, without interacting with anyone else. You should then contact the park as soon as possible to let us know. Please follow the clear government guidance procedure